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Warning out about local contractor

WALKER, Mich. (WZZM) -- There is a warning out about a contractor taking money from people and not completing the work.

The Better Business Bureau contacted 13 On Your Side hoping to get the word out.

The bureau has received three complaints about the owner and his company just this month.

WZZM 13 On Your Side talked to one woman who says she paid the contractor, but the work was shoddy and the job wasn't done.

"It got to the point where I said, 'You know, Jason, I could have done a better job'," says Sharon Nelson.

Nelson says Jason Cooper of AJK Home Improvement showed up at her house unsolicited back in June. He told her for a price of $4,600, he would install hardwood floors in her home.

So far, Nelson has paid $4,100. As she looks at her stairs she says, "They put the raised nosing in there. I asked for the flush and they said we were not able to get it."

You could still see the nails, with cracks around them. There were warped room dividers and gaps between the trim and the floor. The basement stairs still aren't finished.

"He actually told me, 'Yeah, my guys are going to come out to do it.'  I still had carpet there, so I stayed up until 2 a.m. ripping up carpet. I did all the hard work. They just had to lay floors down," she says.

Nelson finally called the Better Business Bureau. The organization had received similar complaints about AJK Home Improvement. One involved a customer paying $600, while another involved a person who had paid the company $700.

"This money was to buy materials," says Phil Catlett with the BBB.  "It was promised the job would be done.  They didn't show up.  They promised to come again, but they didn't show up.  The pattern here is they take a down payment and for whatever reason they don't show up to do the work, and customer is out the money."

The Bureau tried to reach Jason Cooper, but had no luck.

WZZM 13 On Your Side also tried calling Cooper. The message on his voicemail says, "This is Jason, I am not available, leave a message." Then, the automated voicemail goes on to say the mailbox is full.

WZZM 13 On Your Side also went to Cooper's place of business, an empty house in Grandville.  Neighbors say he recently moved out.

Nelson says she has given up on trying to get the job done.  At this point, she just wants other people to be aware.

The Better Business Bureau says if you've had any problem with AJK Home Improvement, you can file a complaint online.  But your first stop should be your local police department to file a police report.